Terms of Use

1. Acceptance

By accessing or using this website, you agree to be bound by these Terms of Use and by our Privacy Policy and Medical Disclaimer. If you do not agree, please do not use the site.

2. Use of the website

You may use this website for lawful, personal and informational purposes. You agree not to misuse it, attempt to disrupt it, access it in an unauthorised way, or use its content for any unlawful or commercial purpose without our written permission.

3. Enquiries are not a contract for treatment

Submitting an enquiry, request or form through this website is an expression of interest only. It does not create any binding agreement, booking or contract for treatment, supply or services. Any care or supply is subject to a separate agreement and, where relevant, professional assessment at one of our clinics or by our trading division.

4. Intellectual property

All content on this website — including the Heka name and logos, text, graphics, imagery, layout and design — is owned by or licensed to Heka Healthcare Services and is protected by applicable intellectual-property laws. You may not copy, reproduce, distribute or create derivative works from it without our prior written consent.

5. No warranties

This website and its content are provided “as is” and “as available”. While we work to keep information accurate and current, we make no warranties, express or implied, as to its completeness, accuracy or availability, and we may update or change the site at any time.

6. Limitation of liability

To the fullest extent permitted by law, Heka Healthcare Services shall not be liable for any loss or damage arising from your use of, or inability to use, this website or reliance on its content. Nothing in these terms limits liability that cannot be excluded under applicable law.

7. Third-party links

This website may contain links to external websites operated by our clinics, partners or third parties. We are not responsible for the content or practices of those websites, and a link does not imply endorsement.

8. Changes to these terms

We may revise these terms from time to time. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

9. Governing law

These terms are governed by the laws of the United Arab Emirates, and any dispute shall be subject to the jurisdiction of the competent courts of the Emirate of Fujairah.

10. Contact

Questions about these terms? Contact us at heka@hekahealth.ae or +971 9 2222 567.